Delivery Information

Delivery Information


Most orders ship out of our warehouse within 7 business days. Please allow extra time for any rush orders that are needed in holiday periods.

Here is the listing of 2022 Chinese public holidays
• New Year: Jan.1-Jan.3
• Spring Festival: Jan.31-Feb.6
• Tomb-Sweeping Day: Apr.3-Apr.5
• Chinese Labor Day: Apr.30-May.4
• Dragon Boat Festival: Jun.3-Jun.5
• Middle Autumn Day: Sep. 10-Sep.12
• Chinese National Day: Oct.1-Oct.7

We ship orders by DHL,we’ll email you your tracking information so you can keep up to date with your order shipping status.

Where do orders ship from?
We ship from Dalian,Liaoning,China.

COVID-19 Shipping Delays
As you may know, businesses are experiencing longer than normal shipping and delivery times. We continue to see major carrier delays affecting our supply chain as a result of Covid-19. Our team is working hard to make sure you get your orders as quickly as possible. Please note we are unable to guarantee delivery dates due to courier backlogs.

Incorrect Shipping information
Please understand that our system prints out shipping labels according to what the customers placed on their shipping and billing information. We cannot correct any addresses once an order has been shipped. Please contact DHL or UPS to reroute your package in case of any error on shipping information.

Tracking Orders
When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain shipment details, your tracking number, and a link to the selected carrier site. To track the order, click on the tracking number located near the top of the e-mail or use the links below.

DHL
Tracking link:https://www.dhl.com/us-en/home.html